Refund policy
Return & Refund Policy
At Home Fashion, your satisfaction is our priority. We take pride in delivering premium quality bedding and home textiles, and we want you to love every purchase.
Eligibility for Returns Items may be returned within 3 days of delivery, provided they are unused, unwashed, and in their original packaging with all tags intact.
How to Initiate a Return To request a return, please contact us through any of the following:
- 📧 Email: complaint@homefashion.pk
- 📱 WhatsApp: 0330-6897417
Our team will guide you through the return process within 24 hours.
Return Delivery Charges Please note that return delivery charges are to be borne by the customer. Home Fashion is not responsible for any shipping costs incurred during the return process.
Refunds Once we receive and inspect the returned item, your refund will be processed within 5–7 business days. Refunds for Cash on Delivery orders will be issued via EasyPaisa, JazzCash, or bank transfer based on your preference.
Non-Refundable Items
- Sale or discounted items
- Items that have been used, washed, or damaged after delivery
- Items returned after the 3-day window
We reserve the right to decline returns that do not meet the above conditions.